Shipping & Delivery
Our shipping policy encompasses transparent details on delivery times, shipping costs, and regions covered, ensuring prompt and reliable delivery of your fishing bait straight to your preferred address. We strive to provide clarity and efficiency in every step of the shipping process to guarantee a seamless experience for our valued customers.
Shipping & Delivery
The Bait Company UK Terms & Conditions
Effective Date: 1st November 2023
1. General Information
We currently offer shipping services within the United Kingdom. We do not ship international.
Some locations in the UK are more expensive to deliver to than others, for instance, some may require sending parcels using ferries or are located further from our courier depots. Because of this, a limited number of postcodes have a small location ‘EXTRA’ charge of £5.75 added to the standard shipping cost. This surcharge will always apply even when orders are over £50 and would normally qualify for free postage. A list of affected postcodes can be seen below:
2. Shipping Locations
"The Bait Company UK" is committed to providing reliable and efficient shipping and delivery services for our customers. This policy outlines the key details regarding shipping and delivery of our products.
Locations & Affected Postcodes
Aberdeen - AB35-AB38, AB53-AB56
Falkirk - FK17-FK22
Kirkwall - All KW postcodes
Outer Hebrides - All HS postcodes
Kilmarnock - KA27-KA28
Paisley - PA17-PA18, PA20-PA38, PA41-PA80
Isle of Man - All IM postcodes
Perth - PH3, PH5-PH7, PH10-PH11, PH13-PH50
Portsmouth - PO30-PO33, PO35-PO41
Truro - TR21-TR25
Shetland - All ZE postcodes
Inverness - All IV postcodes
Northern Ireland - All-BT postcodes
3. Shipping Methods
We use reputable shipping carriers to deliver your orders. The shipping methods available may include standard shipping, express shipping, and any other options offered by our carriers.
4. Order Processing Time
a. Orders are typically processed and dispatched within 1-3 business days after your order is placed.
b. Order processing times may vary during peak seasons or due to exceptional circumstances, and we will notify you of any delays.
5. Shipping Time
a. The estimated delivery time varies depending on your location and the shipping method chosen during checkout.
b. We provide approximate delivery times on our website, but please note that these are for reference and are not guaranteed.
c. You will receive a tracking number to monitor the progress of your shipment once it's dispatched.
6. Shipping Charges
Our flat shipping fee of £4.99 ensures simplicity and affordability for all orders, regardless of weight, destination, or chosen shipping method. This transparent fee will be clearly indicated during the checkout process, allowing you to enjoy hassle-free shipping at a fixed cost. Extra Surcharges of £5.75 will be added if you live in certain postcodes see section 2. Shipping Locations above.
7. Delivery Address
Please ensure that you provide accurate and complete delivery information when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
8. Delivery Acceptance
Upon receiving your order, it is your responsibility to inspect the package for any damage or discrepancies. If you notice any issues, please contact us immediately.
9. Delays And Exceptional Circumstances
a. While we make every effort to ensure timely deliveries, we are not responsible for delays caused by unforeseen circumstances, such as extreme weather conditions or natural disasters.
b. We will communicate with you if we become aware of any potential delays.
10. Tracking Your Shipment
Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment.
Contact Us
11. Contact Us Details
The Bait Company UK - Online Shop
Homedale House, The Street, Marham, King's Lynn, Norfolk, United Kingdom, PE33 9JN
Email: thebaitcompanyuk@gmail.com
Phone: 0800 6125797
This shipping and delivery policy is subject to change without notice. It is your responsibility to review it periodically for updates.
